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Table 3 Table showing the use and perception of Nukunuku Health Center (nearest healthcare facility)

From: Factors associated with undiagnosed hypertension among Tongan adults: a cross-sectional study

Characteristics

n (n = 473)

%

Have you visited the health center?

 Yes

319

67.4

 No

154

32.6

When was the last time you visited the health center?

 2023

125

39.2

 2022

115

36.1

 2021

14

4.4

 2020

14

4.4

 2019 or before 2019

18

5.6

 Do not remember

33

10.3

Main reason for the visit

 Sick

141

44.2

 Taking someone there

98

30.7

 Health check-up

39

12.2

 Others

28

8.8

 Vaccinations

13

4.1

How satisfied are you with the services provided at the health center?

 Not satisfied at all

11

3.4

 Not satisfied very much

129

40.4

 Neutral

7

2.2

 Satisfied

140

44.0

 Very satisfied

32

10.0

Reasons for “not satisfied very much” or “not satisfied at all”

 Waiting time too long

76

54.3

 Quality of service provided

11

7.9

 Opening time not convenient

25

17.8

 Other reasons

28

20.0

 Yes

45

9.5

 No

420

88.8

 Did not answer

8

1.7

Reasons for giving up visiting the health center

 Quality of service provided

10

22.2

 Lack of empathy and poor attitude

17

37.8

 Others

18

40

Do you know if you can have a health check-up at the health center?

 Yes

261

55.2

 No

212

44.8

How do you feel about the difficulty or ease of visiting the health center?

 Very difficult

16

3.4

 Difficult

73

15.4

 Not difficult but not easy

346

73.2

 Easy

24

5.1

 No answer

14

2.9

Can you use reliable transport if you need to get to the health center?

 Yes

375

79.3

 No

82

17.3

 Don’t know

16

3.4